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Claims Department

The Ohio FAIR Plan (OFP) Claims Department processes property damage and liability claims for OFP policyholders.

New losses should be reported directly to OFP via the Submit a Claim link on this website. Loss notices may come from policyholders, an agent/agency or attorney who represents a policyholder, mortgage companies, or claimants. Documentation for existing claims can also be submitted to OFP via the Upload Files link on this website.

Important documentation such as photos, estimates, and damage reports can be attached using these links. The person submitting the loss will receive instant confirmation that OFP has received the information.

OFP is open Monday–Friday from 8:00AM until 4:30PM. Contact us at 1-800-282-1772 with any questions. Calls received after business hours and during the weekend are directed to voicemail that is monitored by the Claims Department.

The Claims Department can also be contacted via:

  • Email
  • Fax
  • Mail
  8800 Lyra Drive, Suite 150, Columbus OH 43240

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